User Guide

Licensing

License tiers, management, grace periods, and renewals.

License tiers#

FeatureTrialStarterProfessionalEnterprise
Search & Chat✓✓✓✓
ConnectorsLimitedLimitedExpandedAll
Max Users5By planBy planUnlimited
SSO (OIDC)——✓✓
Knowledge Graph——✓✓
Audit Logs———✓
API Access———✓
Custom Branding———✓

License management#

View your current license status, tier, user limits, and expiration in Settings → License. Import new licenses for upgrades or renewals — no reinstallation needed, all data and configuration are preserved.

Grace period#

If the license server is unreachable, the system enters a 7-day grace period. All features continue working. If the server remains unreachable after 7 days, a warning is displayed but the system keeps running.

Maintenance & updates#

Maintenance subscribers receive all software updates. Update by pulling the latest Docker image and restarting — migrations run automatically on container start. When maintenance expires, the software continues to run with all features; you won't receive new updates until you renew.

Tip
To upgrade between tiers, contact QuantumIT Partners. We issue a new license file — upload it in Settings → License. No reinstallation needed.